Know the most trusted suite of solutions.
Over 34 health insurance companies, 100,000 distribution agents and 5 million insured members trust HealthPlan Services to deliver a powerful platform providing visibility, transparency, stability and knowledge.
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SalesLink
- Convert interested shoppers into fully-effectuated members.
- Front-end, web-based consumer acquisition technology platform.
- Independent agent licensed sales support.
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ServiceLink
- Improve member satisfaction and decrease cost.
- Technology platform with highly automated processes and unique cloud-based CRM interface.
- Turn-key solution from enrollment and billing to customer support.
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LoyaltyLink
- Demonstrated improvement of customer retention and effectuation rates.
- Real-time, comprehensive member scoring.
- Proprietary predictive analytics identify “at-risk” members and deploy strategies to retain the member.
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ExchangeLink
- Single integrated platform to access membership enrolled on state, federal and private exchanges.
- One solution works across health and ancillary products in both the group and individual markets.
- Built-in automation streamlines the complex on-boarding process.
Serving the nation’s largest health insurance carriers since 1970.
5M Members Served
3M+ Members on Exchange
45+ Years Experience
41 U.S. States Served
$13 Billion in Premiums
24% Exchange Market Share
Create your own custom-branded Private Exchange.
Know who recognizes HealthPlan Services.
Winners Circle Marketing Operations and Digital Customer Experience Management
Leader in Business Process Service Delivery Automation
Visionaries in Magic Quadrant for Customer Management Contact Center Business Process Outsourcing