Building lasting relationships.
LoyaltyLink℠, part of the HealthPlan Services Links Solution Suite, integrates advanced customer service touch points and targeted retention strategies designed to generate incremental growth for our carrier partners.
With LoyaltyLink, you can build solid relationships with your members and proactively address problem issues before they occur, dramatically and positively affecting member retention.
LoyaltyLink utilizes real-time reporting for visibility into client retention data and analysis to support decision making, implement targeted tactics to increase your understanding of your membership and strengthen member loyalty.
- Demonstrated improvement of policy retention by as much as 4 percent
- Predictive scoring model and consumer analytics to identify risk and mitigate defection
- Integration of advanced customer service and targeted retention strategies designed to generate incremental growth and drive stability
- Real-time reporting, from our proprietary reporting tool, Edge, for visibility into member retention data and analysis to support decision making
Contact us to learn how LoyaltyLink can help you grow membership and your bottom line.